Terms of Policy
1. Scope of Services
El Contractor provides property solutions, including painting, plastering, roof maintenance, cleaning, and more. All services are subject to availability and are tailored to the specific needs of our clients. Detailed agreements will be outlined in contracts prior to the commencement of work.
2. Service Agreement
By engaging El Contractor, clients agree to adhere to the terms set in service contracts, including payment schedules, project timelines, and any additional conditions agreed upon.
3. Client Responsibilities
Clients must provide access to the property, timely approvals for designs or changes, and ensure that the workspace is ready for service as per prior arrangements.
4. Liability Limitations
El Contractor is committed to high-quality workmanship. However, we are not responsible for damages resulting from external factors beyond our control (e.g., weather-related delays or structural issues not disclosed).
5. Cancellation Policy
Cancellations must be communicated in writing at least 48 hours in advance. Fees may apply for late cancellations.
Privacy Policy
1. Data Collection
El Contractor collects personal information such as names, contact details, and property details to provide and improve services. This information is collected through online forms, emails, and direct communication.
2. Data Use
Information collected is used solely for business purposes, including client communication, project planning, and marketing updates. We do not sell or share personal data with third parties without consent.
3. Data Security
We implement security measures to safeguard personal information. However, no online system is completely secure, and we cannot guarantee total protection against data breaches.
4. Cookies and Analytics
The website may use cookies and analytics tools to improve user experience. Visitors can manage cookie preferences through their browser settings.
5. Third-Party Links
The website may contain links to third-party services or content. El Contractor is not responsible for the privacy practices of external sites.
6. Client Rights
Clients can request access to their personal data, request corrections, or withdraw consent for data usage at any time by contacting us at quote@elcontractor.co.nz.
